Effective Date: October 28, 2025
The North Carolina Senior Citizens Association, Inc. (“NCSCA,” “we,” “our,” or “us”) recognizes that your privacy is important. This document outlines the types of personal information we receive and collect when you use this website, as well as the steps we take to safeguard that information. We strive to maintain the highest standards of decency, fairness, and integrity in all our operations, and we are dedicated to protecting the privacy of our customers, members, and online visitors.
Personal Information
We collect personally identifiable information from visitors to our website only on a voluntary basis. Personal information collected on a voluntary basis may include your name, postal address, email address, company name, and telephone number.
This information is collected if you:
- Request information from us
- Enroll in a program or event
- Sign up for Medicare information or membership
- Join our email or text lists
- Submit a contact form or request assistance
The information collected is reviewed internally, used to improve website content, notify visitors of updates, and respond to inquiries. Once reviewed, it is securely stored or deleted according to our data retention policy. Personal information is used only for organizational purposes and will not be sold, shared, or rented to third parties.
Non-Personal Information
We may collect information that is not personally identifiable (such as browser type, device, or general location) to analyze trends, administer the site, and understand visitor behavior. This information is used solely for internal purposes.
Use of Cookies and Web Beacons
We may use cookies to personalize your experience and track website performance. Cookies allow our system to recognize you on return visits. You can accept or decline cookies through your browser settings. Third-party analytics tools (such as Google Analytics) may also collect non-personal usage data. No personally identifiable information is shared with these tools.
Children’s Online Privacy Protection
Our website is directed to adults and not to children under 13 years of age. We operate in compliance with the Children’s Online Privacy Protection Act (COPPA) and will not knowingly collect or use personal information from anyone under 13.
Text & Email Communications (A2P 10DLC Disclosure)
By providing your phone number and/or email address, you consent to receive informational and membership-related communications from the North Carolina Senior Citizens Association (NCSCA). These may include:
- Medicare education and plan updates
- Membership confirmations or renewal notices
- Senior event reminders and program alerts
- Health and wellness notifications
Frequency: Typically 2–4 messages per month, with higher frequency during Medicare Open Enrollment (October 15 – December 7).
Message and Data Rates: Standard carrier message and data rates may apply.
Opt-Out: You may opt out of text communications at any time by replying STOP to any message. You may opt out of email communications by clicking the “unsubscribe” link included in every email.
Help: For assistance, reply HELP to any text message or contact us directly at https://turning65nc.com/contact-us/ or 800-290-7535.
Consent: Consent to receive text or email communications is not a condition of membership, purchase, or eligibility for services.
Data Use: Your personal contact information will only be used for NCSCA programs and communications. We will never sell, rent, or disclose your phone number or email address to third parties for marketing purposes.
Data Protection: We use secure systems and encrypted transmission methods to protect personal data. Only authorized staff and technology partners have access to message data, which is used solely for communication related to NCSCA services.
Release of Information
If this website or organization is merged, acquired, or transferred, personal information obtained from you may transfer as part of the organization’s continued service operations. In that event, you will be notified on our website, and the successor organization will be required to maintain equivalent privacy standards.
How You Can Correct or Remove Information
If you have submitted personal information and would like it deleted or corrected, please contact us through the Contact Us form on our website at https://turning65nc.com/contact-us/.
Security and Data Retention
We maintain administrative, technical, and physical safeguards to protect your personal information from unauthorized access or disclosure. Data is stored securely and retained only as long as necessary for business or compliance purposes.
Updates and Effective Date
We reserve the right to modify this Privacy Policy at any time. Any material changes will be announced on our website and reflected by an updated “Effective Date” at the top of this page. You are encouraged to review this policy periodically.
Agreeing to Terms
By using this website, you signify your acceptance of this Privacy Policy. If you do not agree to these terms, please do not use our site or services.
Contact Information
North Carolina Senior Citizens Association, Inc.
2547 Ravenhill Drive
Fayetteville, NC 28303
Phone: 800-290-7535
Email: info@ncseniorcitizens.org
Websites: https://turning65nc.com | https://turning65nc.org
Terms and Conditions
Effective Date: October 28, 2025
1. Introduction
Welcome to the website(s) of the North Carolina Senior Citizens Association, Inc. (“NCSCA,” “we,” “our,” or “us”). By accessing or using https://turning65nc.com or https://turning65nc.org (the “Sites”), you agree to comply with and be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please discontinue use of our Sites and services immediately.
2. About NCSCA
NCSCA is a nonprofit 501(c)(4) organization serving older adults across North Carolina. Our Sites provide educational content, resources, and communication tools related to Medicare, senior programs, and community services.
3. Eligibility
You must be at least 18 years of age to use our Sites or participate in our programs.
4. Use of Website Content
All content, trademarks, and materials on this Site are owned by NCSCA and protected under U.S. copyright and trademark laws. You may view or download materials for personal, non-commercial use only. You may not reproduce, distribute, modify, or use any materials without written consent from NCSCA.
5. SMS/Text Messaging and Email Communications (A2P 10DLC Compliance)
5.1 Consent
By providing your mobile phone number or email address on any NCSCA form, you expressly consent to receive informational, educational, or membership-related text messages and emails from NCSCA.
5.2 Message Frequency
You may receive approximately 2–4 messages per month, with higher frequency during the Medicare Annual Enrollment Period (October 15 – December 7).
5.3 Message and Data Rates
Standard carrier message and data rates may apply.
5.4 Opt-Out
You may opt out of text communications at any time by replying STOP to any message. You may unsubscribe from emails by clicking the “unsubscribe” link included in every email.
5.5 Help and Support
For assistance, reply HELP to any text message or contact us at https://turning65nc.com/contact-us/ or call 800-290-7535.
5.6 Consent Not Required
Your consent to receive communications is not a condition of membership, enrollment, or purchase.
5.7 Data Use and Privacy
NCSCA will not sell, rent, or share your mobile number or email address with third parties for marketing. Message data is used only for communications directly related to NCSCA programs and services. For more information, please review our Privacy Policy.
6. User Responsibilities
You agree to use our Sites only for lawful purposes and in accordance with these Terms. You will not use our Sites to transmit spam, malware, or any harmful or misleading content.
7. Third-Party Links
Our Sites may contain links to external websites. NCSCA is not responsible for the content, accuracy, or privacy practices of any linked sites. Visiting external sites is at your own risk.
8. Disclaimers
Information provided by NCSCA is for educational purposes only and does not constitute legal, tax, or medical advice. We make every effort to keep information accurate but do not guarantee completeness or timeliness. All services and information are provided “as is” without warranties of any kind.
9. Limitation of Liability
To the fullest extent permitted by law, NCSCA and its officers, directors, employees, and agents shall not be liable for any damages (direct, indirect, incidental, or consequential) arising from your use of our Sites or participation in our programs.
10. Indemnification
You agree to indemnify and hold harmless NCSCA, its officers, and employees from any claims, damages, or expenses resulting from your use of the Sites or violation of these Terms.
11. Changes to These Terms
NCSCA may revise these Terms at any time without prior notice. The updated version will be posted on this page with a new effective date. Continued use of our Sites after changes are posted constitutes acceptance of the updated Terms.
12. Contact Information
North Carolina Senior Citizens Association, Inc.
2547 Ravenhill Drive
Fayetteville, NC 28303
📞 800-290-7535
✉ https://turning65nc.com/contact-us/
🌐 https://turning65nc.com
